Privacy Policy

Quality D.R.T. LLC ("we," "our," or "us") is dedicated to protecting your privacy. This Privacy Policy outlines how we collect, use, and protect your information when you interact with our transportation services or visit our website, qualitydrt.com.

1. Information We Collect

To provide reliable transportation, we collect the following:

Identifiers: Name, phone number, email address, and physical address.

Service Information: Pickup and drop-off locations, trip schedules, and specific mobility or care requirements.

Technical Data: IP address, browser type, and website usage patterns collected via qualitydrt.com.

2. How We Use Your Information

We use your data to:

Process service inquiries and schedule transportation.

Communicate ride confirmations, arrivals, and updates.

Improve our website functionality and customer experience.

Maintain safety records and comply with Illinois transportation regulations.

3. Privacy & Confidentiality Standards

While providing transportation, we maintain rigorous confidentiality protocols:

Authorized Access: We limit access to your personal and trip details to only those employees or drivers necessary to complete your service.

No Data Selling: We never sell, rent, or trade your personal information to third-party marketers.

Security Safeguards: We implement administrative and technical measures to protect your data from unauthorized access or disclosure.

4. Sharing of Information

We only disclose information to:

Internal Personnel: Drivers and dispatchers involved in your specific transport.

Operational Partners: Third-party software providers used for scheduling and communication.

Legal Authorities: When required by law or to ensure the safety of our passengers.

5. Your Rights

You have the right to access the personal information we hold about you, request corrections to any inaccuracies, or request the deletion of your data (subject to regulatory record-keeping requirements).

6. Contact Us

For any questions regarding this Privacy Policy or to update your information, please reach out to us:

Quality D.R.T Transportation 2405 Essington Rd, Suite B

Joliet, IL 60435

Phone: 331-250-2862

Email: [email protected]

Website: qualitydrt.com